Wheeler Fabrics Privacy Notice
At Wheeler Fabrics we take your privacy seriously and are committed to maintaining the trust and confidence of our customers, visitors to our website and subscribers to our mailing list. Here you’ll find information on how we treat data that we collect if you join our mailing list, place an order with us or visit our website.
Visitors to our Website
When someone visits www.wheeler-fabrics.co.uk we use our web hosting service, Weebly, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. For example, to see which products receive the most views. This information is only processed in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website.
When you place an order
When a customer places an order through our eBay store, eBay provide us with their name, delivery address, email address and - if it has been provided by the customer - phone number. This information is used to deliver your order. Please see eBay’s privacy policy for more information. If we need to contact an eBay customer regarding an order, this will be done through the eBay messaging service. On the rare occasion we do not receive a response via this service, we will use the provided email address or telephone number.
With the majority of our orders, we use Royal Mail for deliveries. When Royal Mail cannot be used (for instance if a parcel is too large or heavy) we use Interparcel to book deliveries. We need to supply your address, name and contact details to Interparcel to facilitate the delivery of your parcel. Please refer to Interparcel’s privacy policy for more information.
Our mailing list
As part of the registration process for our mailing list we collect names and email addresses. We use this information to tell you about new products, offers, giveaways, sales or other news from Wheeler Fabrics that might interest you as a member of our mailing list. We may also occasionally contact you to check that our records are accurate and that you are happy with our products and services.
We use a marketing automation platform called MailChimp to deliver these mailings. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our email campaigns. For more information, please see MailChimp’s privacy notice.
You can unsubscribe to general mailings at any time by clicking the ‘unsubscribe’ link at the bottom of any of our emails or by emailing Sam Wheeler ([email protected]).
We don't rent, sell or trade email lists with other organisations and businesses.
Links to Other Web Sites
Occasionally we might reference other websites on www.wheeler-fabrics.co.uk. This privacy notice does not cover links to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you will need to check that site’s privacy statement.
Access to Your Personal Information
You are entitled to access the personal information that we hold. Email your request to Sam Wheeler ([email protected]) with the email header ‘Privacy’.
Changes to this Privacy Notice
This privacy notice was last updated on 20th May 2018.
At Wheeler Fabrics we take your privacy seriously and are committed to maintaining the trust and confidence of our customers, visitors to our website and subscribers to our mailing list. Here you’ll find information on how we treat data that we collect if you join our mailing list, place an order with us or visit our website.
Visitors to our Website
When someone visits www.wheeler-fabrics.co.uk we use our web hosting service, Weebly, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. For example, to see which products receive the most views. This information is only processed in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website.
When you place an order
When a customer places an order through our eBay store, eBay provide us with their name, delivery address, email address and - if it has been provided by the customer - phone number. This information is used to deliver your order. Please see eBay’s privacy policy for more information. If we need to contact an eBay customer regarding an order, this will be done through the eBay messaging service. On the rare occasion we do not receive a response via this service, we will use the provided email address or telephone number.
With the majority of our orders, we use Royal Mail for deliveries. When Royal Mail cannot be used (for instance if a parcel is too large or heavy) we use Interparcel to book deliveries. We need to supply your address, name and contact details to Interparcel to facilitate the delivery of your parcel. Please refer to Interparcel’s privacy policy for more information.
Our mailing list
As part of the registration process for our mailing list we collect names and email addresses. We use this information to tell you about new products, offers, giveaways, sales or other news from Wheeler Fabrics that might interest you as a member of our mailing list. We may also occasionally contact you to check that our records are accurate and that you are happy with our products and services.
We use a marketing automation platform called MailChimp to deliver these mailings. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our email campaigns. For more information, please see MailChimp’s privacy notice.
You can unsubscribe to general mailings at any time by clicking the ‘unsubscribe’ link at the bottom of any of our emails or by emailing Sam Wheeler ([email protected]).
We don't rent, sell or trade email lists with other organisations and businesses.
Links to Other Web Sites
Occasionally we might reference other websites on www.wheeler-fabrics.co.uk. This privacy notice does not cover links to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you will need to check that site’s privacy statement.
Access to Your Personal Information
You are entitled to access the personal information that we hold. Email your request to Sam Wheeler ([email protected]) with the email header ‘Privacy’.
Changes to this Privacy Notice
This privacy notice was last updated on 20th May 2018.